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Outlook 2007 add ins and Act 2009 premium

New Member
Posts: 1
Country: USA

Outlook 2007 add ins and Act 2009 premium

I have a user who's Outlook kept going into safe mode and finally lost the Act 2009 premium add-ins.  All I keep reading about is uninstall Act and Outlook and reinstall.  Is there some way to reconnect the add-ins without reinstalling everything?  She has additional things in Outlook that I will have to reinstall so I really don't want to go down this road if necessary. 
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook 2007 add ins and Act 2009 premium

Hello NJ-it-guy,

Welcome to the Act! Online Community!

 

It may be as simple as re-adding the Act! address book.  Or it may be that the Act! add-ins have been disabled and not actually removed.  Visit this article for instructions for these two possibilities (plus others): KB Article 23022

Greg Martin
Sage