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Outlook 2003 excruciatingly slow

New Member
Posts: 1
Country: United Kingdom

Outlook 2003 excruciatingly slow

New installation  ACT Premium version 11.0.0.367  Outlook 2003 SP3    Vista Pro

Brand new Sony Laptop Core Duo P8600 2.4GHz 4GB Ram  AVGFree antivirus V8

  

When we send an email we get the blue circle of death. Sometimes freezing Outlook other times takes many minutes to send a simple test email.

Plus we cannot access email from ACT- any attempt to send gives us 'Object reference not set to an instance of an object' error. No help from phone support- usual uninstall and re-install Outlook and Act to no avail.

 

Looking at this site I cannot believe the quality of this product is so poor. 

 

Help please  

 

 

Bronze Contributor
Posts: 955
Country: Australia

Re: Outlook 2003 excruciatingly slow

Why not configure ACT to use Outlook instead of the internal email client?

 

I have never seen the Blue Circle of death, blue screen maybe?

 

Generally these issues though can be traced back to something in Outlook stopping the integration. You might see what addins you have installed and turn a few of these off and see if this helps

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.