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Other Users Can't Edit New Field

New Member
Posts: 4
Country: USA

Other Users Can't Edit New Field

I've created a new field for Contacts, which provides a drop-down menu to select a date from. I am having no trouble editing the field, but none of the other users are seeing the drop-down menu/aren't provided the option to edit the field. I have verified that all users have been given Full Access under the field security; how can I make this field available for every user to edit?

 

Additionally, having a similar problem with a field under Opportunities. Several of our users are not seeing the Location drop-down menu that the rest of us have no problem seeing and editing.

 

Any advice?

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Other Users Can't Edit New Field

What version of ACT!?

 

Are you sure you are all using the same database?

 

What security role are you and are they?

 

ACT! Pro or Premium?

New Member
Posts: 4
Country: USA

Re: Other Users Can't Edit New Field

mscott821:

 

It's ACT Premium, 2012. I have admin rights, several of the other users do as well, but not all. We are all using the same version and accessing the same database.