04-21-2017 08:37 AM
Would you be able to provide the versions of Act you are using? you can find this from 'Help - About Act!' or if you are using a web version you can find it on the login screen.
When you add a new Opportunity is there a particular opportunity that it switches to or will this be random?
Do you happen to know if any other user are effect or if this happens in another database?
04-24-2017 05:16 AM
05-02-2017 04:33 AM
i think this has to do with the lookup you've done. If you lookup a single contact, the one you want to add the opportunity, you should / will not have this issue. Act! will sometimes revert to another opportunity or contact within your current lookup (!) when adding a new contact or new opportunity.
05-22-2017 08:21 AM