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Opportunity Layout Designer Blank - Act! (Web) Version: 22.0.205.0, Update 2

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Copper Contributor
Posts: 7
Country: USA

Opportunity Layout Designer Blank - Act! (Web) Version: 22.0.205.0, Update 2

When I click on the Tools menu, Design Layouts --> Opportunity , the page is blank (see attached image)

All other layouts can be edited (Contact, Group, Company)

 

This behaviour only started after a recent Act Web update.

 

Please let me know how to go about editing the Opportunity layout again. I've tried in Firefox and Internet Explorer, and both of those show a blank page too.

 

Thank you!

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Silver Contributor
Posts: 2,016
Country: United_Kingdom

Re: Opportunity Layout Designer Blank - Act! (Web) Version: 22.0.205.0, Update 2

It looks like there has been some corruption. You may need whoever hosts the server to replace the layout file.

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Copper Contributor
Posts: 7
Country: USA

Re: Opportunity Layout Designer Blank - Act! (Web) Version: 22.0.205.0, Update 2

Thank you for your reply and suggestion ch1p. I'll call Act directly to inquire as the layout file is hosted on their web platform. Cheers!