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Opportunity Histories showing in Contact History

New Member
Posts: 9
Country: USA

Opportunity Histories showing in Contact History

We recently upgraded to 18.0.501 HF4  Since upgrading, we have noticed that the opportunity history for every single field update to an opportunity gets reported also in contact history.   We make a lot of routine changes in opportunity fields, and this is resulting in WAY too many entries showing up in contact history.     Is there a way to turn this off?     This was not happening before the last update.   

 

Thank you!

 

John S

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Opportunity Histories showing in Contact History

Hi John,

 

If this is occurring for every field in an opportunity, check in Tools > Define Fields for each field, and make sure the Generate History option is unchecked. This behaviour is not configurable for certain fields like Probability which will, and has always left a history entry on the associated contact.

 

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