08-26-2010 12:05 PM
ACT! 2010 Premium or Standard with SP 1 installed.
Any Hot fix version of the service pack, SP 1
Create a new Opportunity
Add a product and include a price.
Add another product and include a price.
Note that the price Total ( top left hand corner in Opportunities
view) changes to reflect the total of the two listed products
Now right click on one of the products and choose duplicate.
The duplicate item appears in the list.
However the duplicated item is not included in the Total
This functionality was OK in 12.0. but broken in SP1 and not fixed through any Hot fix for SP 1
08-29-2010 04:23 AM
I agree this is a bug but if you open and close the duplicate the total value appears to then be updated.
I have tried moving off th eopportunity and this does not seem to impact but open and close the product does seem to update the totla.
Doubt if it will be resolved in version 12 given the track record