10-20-2009 02:21 PM - edited 10-20-2009 02:22 PM
We are running a database with approximately 48,000 contacts and 71,000 Opportunities. Working with Opportunities is painfully slow. It takes well over 90 seconds after selecting the Opportunity List view for it to load. Adding and removing opportunities takes several minutes with each iteration. We are running Act 2010 Premium and we have installed hotfix 3.
Is anyone else having this type of problem? Are there any plans to address this?
10-20-2009 02:25 PM
10-20-2009 05:53 PM
We are running this on a Microsoft Server 2003 R2 with a Xeon 2.33 Ghz cpu and 4 GB of Ram. Storage is on a newly installed Dlink San. I do not have easy access to the drive specs.
We tested Act! Demo which is on my local work station and the opportunity functions were quite responsive. Obviously, this is a much smaller database.
10-20-2009 10:25 PM
10-21-2009 05:00 AM
I did try running the ACT! demo from the server rather than the local drive and found opportunity access to be quite fast. To summarize the larger database runs painfully slowly on the server when performing functions on or with opportunities and the smaller demo database performs these same functions very fast also on the server. It seems the problem is related to size. Again, I did install hotfix 3 and I have run database maintenance, neither of which has improved the slow response time in working with opportunities.
10-21-2009 10:50 AM
11-04-2009 05:28 AM
We finally got Sequel Standard 2008 running properly and changed Act over from Express. Unfortunately, we are getting exactly the same slow performance issue. (Yes, we are running the premium version.) Going to opportunity list view takes approximately 1 minutes 15 seconds before the screen comes up. If we click on add/remove opportunities from within the opportunities tab . . . the program just goes on forever. It takes over10 minutes before the process completes and the window fully paints. None of our users have the patience to wait.
We have now cut our opportunities down from 70k+ to just under 60k also with no effect on performance. Any other ideas what we can do to improve performance or should we conclude that Act 2010 just down perform as promised -- at least with respect to opportunities?