Community
Contact us | Act.com
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

One users preferences are randomly being reset

Omega23
New Member
Omega23
Posts: 3
Country: Canada

One users preferences are randomly being reset

‎10-01-2014 09:48 AM

Version: Sage ACT! Premium 2013 Version 15.0.301.0

Shared Database (on server)

OS: Windows 7

 

One of our users preferences such as email attachment and toolbar settings keep randomly being reset.  It happens intermittently with no apparent rhyme or reason and there is only 1 out of 4 users affected.  If anyone has any insight into what could be causing the issue or how to repair the issue it would be greatly appreciated.

Report Inappropriate Content
Message 1 of 3 (373 Views)
Reply
0 Kudos
Copper Elite Contributor
Copper Elite Contributor
ilange
Posts: 240
Country: Germany

Re: One users preferences are randomly being reset

‎10-01-2014 08:03 PM

Hi,

 

is this user running any software to clean up his windows?

 

regards

 

Ingo Lange

www.crmaddon.com

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
Report Inappropriate Content
Message 2 of 3 (343 Views)
Reply
0 Kudos
Omega23
New Member
Omega23
Posts: 3
Country: Canada

Re: One users preferences are randomly being reset

‎10-02-2014 08:17 AM

Hello,

Thanks for replying.  No they are not using software to clean up their windows.  

Report Inappropriate Content
Message 3 of 3 (331 Views)
Reply
0 Kudos