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One users preferences are randomly being reset

Omega23
New Member
Omega23
Posts: 3
Country: Canada

One users preferences are randomly being reset

‎10-01-2014 09:48 AM

Version: Sage ACT! Premium 2013 Version 15.0.301.0

Shared Database (on server)

OS: Windows 7

 

One of our users preferences such as email attachment and toolbar settings keep randomly being reset.  It happens intermittently with no apparent rhyme or reason and there is only 1 out of 4 users affected.  If anyone has any insight into what could be causing the issue or how to repair the issue it would be greatly appreciated.

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Copper Elite Contributor
Copper Elite Contributor
ilange
Posts: 238
Country: Germany

Re: One users preferences are randomly being reset

‎10-01-2014 08:03 PM

Hi,

 

is this user running any software to clean up his windows?

 

regards

 

Ingo Lange

www.crmaddon.com

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
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Omega23
New Member
Omega23
Posts: 3
Country: Canada

Re: One users preferences are randomly being reset

‎10-02-2014 08:17 AM

Hello,

Thanks for replying.  No they are not using software to clean up their windows.  

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