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One users preferences are randomly being reset

New Member
Posts: 3
Country: Canada

One users preferences are randomly being reset

Version: Sage ACT! Premium 2013 Version 15.0.301.0

Shared Database (on server)

OS: Windows 7

 

One of our users preferences such as email attachment and toolbar settings keep randomly being reset.  It happens intermittently with no apparent rhyme or reason and there is only 1 out of 4 users affected.  If anyone has any insight into what could be causing the issue or how to repair the issue it would be greatly appreciated.

Copper Elite Contributor
Posts: 232
Country: Germany

Re: One users preferences are randomly being reset

Hi,

 

is this user running any software to clean up his windows?

 

regards

 

Ingo Lange

www.crmaddon.com

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
New Member
Posts: 3
Country: Canada

Re: One users preferences are randomly being reset

Hello,

Thanks for replying.  No they are not using software to clean up their windows.