One users preferences are randomly being reset

[Omega23]

Version: Sage ACT! Premium 2013 Version 15.0.301.0

Shared Database (on server)

OS: Windows 7

One of our users preferences such as email attachment and toolbar settings keep randomly being reset.  It happens intermittently with no apparent rhyme or reason and there is only 1 out of 4 users affected.  If anyone has any insight into what could be causing the issue or how to repair the issue it would be greatly appreciated.

[ilange]

Hi,

is this user running any software to clean up his windows?

regards

Ingo Lange

www.crmaddon.com

[Omega23]

Hello,

Thanks for replying.  No they are not using software to clean up their windows.