Have a client that has upgraged Office 2007. Trying to create a new Fax Cover Sheet using merge fields. Can't find the Add Mail Merge Fields window. Nothing under Add Ins. What do I do? Uninstall ACT and reinstall? Uninstall Office 2007 and reinstall. Do both? What order? Anyone see this before. Thanks, - Rick firstname.lastname@example.org
If you upgraded Office while ACT! was still installed, then the two programs will not properly connect. If you have not already done, I would uninstall ACT!, make sure that Office 2007 is fully updated and configured, reboot, then reinstall ACT!.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.