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Object reference not set to an instance of an object

New Member
Posts: 3
Country: USA

Object reference not set to an instance of an object

I am using ACT Premium 2011.

 

All was working fine, then suddenly I get the above message when trying to schedule an activity for another user.  It worked fine not more that 15 minutes before that.

 

Can anyone assist with the resolution?

 

New Member
Posts: 3
Country: USA

Re: Object reference not set to an instance of an object

We isolated the issue, an employee merged a 2 contact records, one wa the User Record (my record).  After that the User profile was gone and would not allow us to recreate.  So the issue apprears to be with the Act User table.  Any ideas?

New Member
Posts: 3
Country: USA

Re: Object reference not set to an instance of an object

Just to close the loop - we had to revert to an earlier version of the database to fix the problem.  Lost about a day's worth of work.