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“Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

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New Member
Posts: 10
Country: USA
Accepted Solution

“Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

Is the above error fixed in V18 of act premium.


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Solution
Accepted by topic author pestalent1
‎12-17-2015 05:26 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

Yes.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!

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Solution
Accepted by topic author pestalent1
‎12-17-2015 05:26 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

Yes.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Silver Super Contributor
Posts: 2,328
Country: USA

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

P.S.  It's fixed in hotfix 2 to Act! v17 as well.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 10
Country: USA

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

thanks for the reply.
New Member
Posts: 10
Country: Australia

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

I have Act! Pro Version 16.3.11.0, Hot Fix 1

 

How do I get Hot Fix 2?

 

JB

Administrator
Posts: 4,024
Country: United_Kingdom

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

You can find this content for your region in the Act! Download Center.

 

New Member
Posts: 10
Country: Australia

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

 

 

Not having any luck with the downloads

 

Tried
7/31/2014 Act! v16 SP1 Hot Fix 2 ACT16SP1HF2.exe 4,890 KB

and
8/21/2014 Act! v16 SP1 Hot Fix 3 ACT16SP1HF3.exe 1,590 KB

 

 

Both advise "does not apply to this version... "

 

PS I am downloading from the Australia / Asia Pacific area as I'm located in Aus.

Employee
Posts: 102
Country: United_Kingdom

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

These hotfixes are for Act! v16 SP1 i.e. 16.1

 

You are on Act! v16.3 so they do not apply to your version. SP3 already includes these.

 

Please bear in mind that Act! v18 is the first version fully supported in Windows 10. 

New Member
Posts: 10
Country: Australia

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

Does this mean I am stuck with this error message?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: “Object reference not set to an instance of an object” when closing Act! on a Windows 10 computer

The error is present in all versions of Act v16 when running on Windows 10.
It would be worth checking with your account manager to see if you are eligible for any upgrades for either v17 or v18, as this particular error is resolved in both.