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Object reference not set to an instance of an object - Act2011Prem - clicking email address

New Member
Posts: 4
Country: United States

Object reference not set to an instance of an object - Act2011Prem - clicking email address

[ Edited ]

I lost my hard drive last week. Reinstalled Office 2010 and then ACT! 2011 Premium. The outlook integration works but I can't click on an email address within ACT or send to a group from within ACT. I get the "object reference not set to an instance of an object" error. I need the ability to email from within ACT. I have updated the program to SP1. I tried downloading the SP1 Hotfix 6 update but it never downloads?

 

 

[edit: updated Subject to match issue]

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Object reference not set to an instance of an object - Act2011Prem - clicking email address

If this is a Windows 7 (or Vista) operating system, try running Sage ACT! with the 'Run as administrator' option. To do this: close Sage ACT!, right click Sage ACT! icon > select 'Run as administrator' > test sending email.
Greg Martin
Sage