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Object reference issue in Outlook

Copper Contributor
Posts: 202
Country: USA

Object reference issue in Outlook

Another new bug in 2013. Most of the time after opening an email message in Outlook when I scroll up to the next message, I get the SQL error message "Object reference not set to instance of object." The messages successfully scroll, but I think that there is some problem with the linking of Act to Outlook.

 

It does not occur with every message, and I am using an office exchange server, too.

Copper Super Contributor
Posts: 478
Country: Australia

Re: Object reference issue in Outlook

I get the same error message every time i start up Act, i have no idea if its related to Outllook or soemthing else, based on a search of the Forums this type of error is generally caused when some missing element or field is in the database. As my error message appears at the start when i am in the Contact List i have no idea why or any method of locating the cause, any help on this issue would be great


Jason Dawson Financial Planning
Brisbane | Australia - JDFP Home Page

Act Ver - Act! Premium Version 17.1.169.0, Hot Fix 3
OS - Windows 7 (stand alone machine)
MS Office - Enterprise 2007
Phone - Samsung Galaxy s6