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Notes disappearing

New Member
Posts: 12
Country: United States

Notes disappearing


Why would I not be able to access a note that I made?  I had made a note on one of my contacts to "Leslie" and when I went back later, the note was no there.  I did a keyword search, and "leslie" did appear there as an item on the contact I was accessing.  The keyword access listed the item "leslie" as a note.  Yet when I go to the contact, Leslie is nowhere to be found.   Any help would be appreciated.

 

Tom

Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Notes disappearing

Filter settings.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 12
Country: United States

Re: Notes disappearing

What about the filter settings?  What is the correct filter setting that will keep this from happening?  Sorry you are working with an ACT 101 student here.
Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Notes disappearing

There is an explanation of the Notes filterings in the ACT! help. Goto Help | Help Topics Index tab | type Notes and choose the Filtering  topic.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129