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Notes History Report Displays Code

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Bronze Super Contributor
Posts: 1,585
Country: USA

Notes History Report Displays Code

I have a user with Version 22.0.285.0 Update 1

His OS is Windows 10 

Report:  Notes History with defined date range

 

As the image below shows, note that he is getting code instead of a final report.  What does he need to do in order to get the report to run.

 

The report he is using is a default report and not modified.

 

InkedIMG_7837001 (002)_LI.jpg

 

Thanks in advance for your help.  

John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Notes History Report Displays Code

Ever hear of Rich Text Format (RTF)? The history and note details uses RTF. Edit the template and check the properties for RTF, it should be on.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer