Notes Field Issue

[ksdc414]

• Act! Premium (Web) Version: 0.159.0 – Cloud Version
• Local Machine – 1 User
• Windows 10
• Internet Explorer 11

When I enter a note, I get my note surrounded by a bunch of jibberish.  See attached.

How do I get rid of all of the extra characters?

ACT! Note Issue - 020518.JPG ‏20 KB

[JonTaylor]

Hi ksdc414,

the best bet for getting this resolved is to contact our Tech support dept who'll be able to escalate the issue to our server team. It looks to me like the RTF formatting is being displayed incorrectly, when it should be 'invisible'.

The cloud team will have direct access to the server your data is hosted on and will be able to look in to this quickly.