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Note Missing from Notes Tab for Only One User

Copper Contributor
Posts: 126
Country: USA

Note Missing from Notes Tab for Only One User

Environment:

  ACT 2012 Premium

  ACT installed on server

 

There is a Note (Notes tab) for a record dated 1/26/2012.  The note displays for all users except one (the owner, of course!). I had him close & reopen ACT, which shouldn't make a difference because ACT runs on our Server, and of course it didn't make a difference.  The note still does not display for him.  The owner has Manager access.  The user who added the Note has Standard access. 

 

I'm not even sure what to check on this one. 

 

Ideas, anyone? 

 

Jillian

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Note Missing from Notes Tab for Only One User