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No history created when sending email through Outlook

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New Member
Posts: 1
Country: USA

No history created when sending email through Outlook

Hello,

 

I have an ongoing problem with history not being created when I send email.  I am running windows 7 and Act! Premium Version 21.0.295.0, Update 2.  I use Office 365 (Outlook) for my email service.   

 

How do I fix it - again?  I had tech support fix it the last couple of times.