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No Printing on Custom Report

Tuned Listener
Posts: 13
Country: El Salvador

No Printing on Custom Report

Hello everyone,

 

I made changes from default template (Opportunities by Company), and saved it with a different name. All I do is view a Print Preview when I generate the report. It was working fine. After I made OTHER changes I was asked to do, I no longer get a Print Preview, nor PDF nor Text printing..... I have no idea if I changed something else. When I generate a report for print preview, the report never appears.

 

Any ideas?

 

I have ACT! by Sage Premium 2008 (10.0) (ST Edition)

 

Any help will be greatly appreciated....

Tuned Listener
Posts: 13
Country: El Salvador

Re: No Printing on Custom Report

I was trying out somethings. The new things I added when it didn´t work were 2 fields that came from "Company Opportunity Product", I later added other fields from "Contact Opportunity Prodcut" and the same problem. When I remove those fields, the report print preview comes out fine......

 

Help.... pllzzzz

Platinum Elite Contributor
Posts: 6,663
Country: USA

Re: No Printing on Custom Report

The ACT! reports have definite structur requirement so fields can't be placed just anywhere.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 13
Country: El Salvador

Re: No Printing on Custom Report

Thank you very much Roy, do you know where can I find a guideline or something on this structure requirements you talk about? That way I know where I can place the different types of fields.

 

Thank you again,

 

Juan

Platinum Elite Contributor
Posts: 6,663
Country: USA

Re: No Printing on Custom Report

There are some knowledge base documents on reports but no book as yet. I do trining on reports, typically one-on-one or a small group.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129