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No ACT! menu in Word 2003 - using ACT! 2009

New Member
Posts: 3
Country: United States

No ACT! menu in Word 2003 - using ACT! 2009

I'm trying to create a new template for (e)mail merge in Word. Help file indicates that there should be an ACT! menu in word, but no such tab or menu item is installed. I've checked registry settings and all of that looks fine.  Office was installed prior to installing the latest ACT! program.  The templates will load into word, but then I can't see the fields.  If I edit the fields in word, it does not change the underlying link to the original field.  Anyone have an idea as to how to fix the Word integration?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: No ACT! menu in Word 2003 - using ACT! 2009