I am trying to create a new template for mail merge. When the Microsoft Word opens, and I click ADD-INS->Act! ->Show field list, there is an error as below. Please help.
Could you try with your firewall and UAC (User Account Control) turned off?
I am using the Premium desktop version not for web.
It was working before. I renamed some database fields, and then this error happened.
I created a new database, and there is no problem.