04-27-2018 07:50 AM
Just noticing that after the latest update, when I click on the email field in ACT!, a new email opens up using Outlook 365 but no longer pops up. I have to hover the mouse by the Outlook logo on the taskbar and click on the new email to start entering information. The email does include the the mail to: info. I use Norton Security too but don't see a field preventing pop ups. Anyone else having this issue?
Act! Premium Version 126.96.36.199, Update 1
Office 365 version 1803 Build 9126.2152 Click to run
04-27-2018 08:40 AM - edited 08-21-2018 07:19 AM
Right... We are waiting for a solution that Fix this problem...
04-27-2018 02:25 PM
On my own PC I had the same experience for a week or so after upgrading to 20.1, but I notice now, inexplicably, the pop-up is back. Possibly a few reboots of your PC may fix it. I run Update 3 for Act! Premium 20.1 and same version of Office as you.
04-28-2018 09:29 AM
Updated to Act! Premium Version 188.8.131.52, Update 4. No quick fix to the issue though. Clicked on email field, new email is created but does not pop up - I have to hover by Outlook logo on taskbar and select the new email. Anyone else experiencing this issue?
04-30-2018 02:15 AM
05-03-2018 08:42 PM