06-18-2008 04:01 PM
Assuming you're running ACT! 2008 (10.0), as previous versions can't connect to Word 2007
The follow this ACT! Knowledge Base article - http://tinyurl.com/5xuz3k
06-18-2008 04:26 PM
Thanks Mike. I think I will use Outlook BCM http://office.microsoft.com/en-us/outlook/HA102253481033.aspx instead of ACT
I do not really want to open two programs Outlook and ACT to do one thing. I am trying to simplfy and save time.
Thanks again for your help,
06-18-2008 04:31 PM