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New Contacts disappear in ACT 2013 version 15.0.301.0. Hot Fix 2

Tuned Listener
Posts: 6
Country: United States

New Contacts disappear in ACT 2013 version 15.0.301.0. Hot Fix 2

WE have 5 PC's on our SQL server and we use widows 7. On one of the PC's, after or while entering a new contact, the contact disappears and all the information is deleted. It seems to be happening when a pop up activities box appears and then that pop-up either disappears and comes back and/or duplicates itself.  About a month ago, I installed the HOT FIX 2 on this one PC. I wanted to wait until I saw that it was working properly before installing it on the others. I'm not real thrilled with that hot fix so I have not yet installed it on the other PC's. Any suggestions?

Copper Contributor
Posts: 28
Country: United_Kingdom

Re: New Contacts disappear in ACT 2013 version 15.0.301.0. Hot Fix 2

[ Edited ]

Have you applied the Hotfix 2 to the server?

 

You have to all be on the same version, server and local machines.