02-18-2009 08:37 AM
I just installed network sync service for ACT 2009 onto our server. I guess that our users are suppose be able to sync to the parent data base even if ACT is not running. However this is not working. It is showing on the desktop that Network sync service is running, but if we try and sync with ACT closed the sync fails. Am I doing somthing wrong, or is there and error with Network Sync?
02-18-2009 05:23 PM
First thing I'd check is whether the Windows Firewall on the ACT! server is enabled, and if so, is there an exception for the Sync Port.
The easiest way to check if you can reach the sync server is to open a browser, and type in the following:
http://<IP ADDRESS OF COMPUTER>:<SYNCH PORT>
Here is an example:
Your browser should produce the following result:
Act.Framework.Synchronization.Remoting.SecureChannel.SecureRemotingException: Server requires a secure connection for this client at Act.Framework.Synchronization.Remoting.SecureChannel.SecureServerChannelSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.Http.HttpServerTransportSink.ServiceRequest(Object state) at System.Runtime.Remoting.Channels.SocketHandler.ProcessRequestNow()
If you're not getting this displayed within your browser while you're behind your firewall in the office, then you either have not properly started the service, misconfigured the service, or did not enable the appropriate exception in the Windows Firewall.
02-19-2009 06:27 AM
Quigely seems to have covered this for the most part but another couple of tests you can run from the command prompt would be
telnet >ip address< >port #<
a successful telnet will turn the cmd prompt black and it will say telnet at the top
Also the error message is very important with sync issues.