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Network Sync did not upgraded

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New Member
Posts: 5
Country: USA
Accepted Solution

Network Sync did not upgraded

Hello:

 

We are working installing the sync for our sales team, and our server had the old version of act 10.0.1.199.

 

One of the stations had the new update (I really don't know how it got it) but it was running 10.0.2 .

We went and made the upgrade to the server, great it is in 10.0.2 but the Network sync is still in 10.0.1.199.

 

The ACT installation said it was coming with but it didn't applied to the server and now, I cannot sync and not even

can open it.

 

I have been trying to find the upgrade by itself but nor luck.

Any suggestions from you guys would be really appreciate.

 

Best wishes,

 

Gus Vargas


Accepted Solutions
Solution
Accepted by topic author promedical
‎09-25-2015 03:20 AM
Copper Super Contributor
Posts: 54
Country: Canada

Re: Network Sync did not upgraded

Hello Gus,

 

The 10.0.2 network sync will come with the full 10.0.2 Act install package, but you need to run the install seperately for the network sync.

 

Unfortunately, it seems Sage's website is not currently posting the link for it.

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation

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Solution
Accepted by topic author promedical
‎09-25-2015 03:20 AM
Copper Super Contributor
Posts: 54
Country: Canada

Re: Network Sync did not upgraded

Hello Gus,

 

The 10.0.2 network sync will come with the full 10.0.2 Act install package, but you need to run the install seperately for the network sync.

 

Unfortunately, it seems Sage's website is not currently posting the link for it.

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Network Sync did not upgraded

It's not easy to find... the Knowledge Base talks about downloading 10.01 as the latest version, and on the downloads page it's under ACT! by Sage, not ACT! Premium.

 

But it is there: http://www.act.com/support/updates/index.cfm?show_downloads=true&product=1&version=1&locale=7

New Member
Posts: 5
Country: USA

Re: Network Sync did not upgraded

Hello there:

 

Thanks for your responses. I got it working.

 

Thanks again.

 

Best wishes, 

 

 

Copper Super Contributor
Posts: 54
Country: Canada

Re: Network Sync did not upgraded

Thanks Mike. (saved for future reference)

Michael Kadlec
Act! Certified Consultant
Corelogix Corporation
JM
Nickel Contributor
Posts: 580
Country: USA

Re: Network Sync did not upgraded

Mike,

In Downloads there is Sage ACT 10.0.3 update for Premium (I hope covers EX), but NOTES: If Synchronization is employed (I use Network) sync service must be upgraded which is in the full ACT! 2008 (10.0.3) product download. Where is full version I could not find a demo install or trail download?

Is ACT_Network_sync_10.02 and than 1002NetworkSyncHotFix1 going to do the job?

 

Reason to update ACT from 10.0.2 to 10.0.3 one system is Vista Premium the other is XP Pro. ACT Answer ID 22844 notes features and fixes to helps DB sync.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Network Sync did not upgraded