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Need to know where email file extensions and location for XP clients

New Member
Posts: 4
Country: USA

Need to know where email file extensions and location for XP clients

We are running ACT 2010 Premium on a simple peer to peer network.  Our ACT database files are located on a server (Windows 2003), and we are using the ACT internet mail client (Outlook is not an option for us).  I have been told that each user's email files are kept resident on their PC rather than on the server with the ACT database.  I have also been told that these email files can be readily backed up by copying them with any copy utility.

 

Is this information correct?  If so, where does ACT store the email database and what are the names of the files that need to be backed up to preserve a user's email correspondence history? Clients are Windows XP Pro

 

Thanks for your help, and have a great day!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Need to know where email file extensions and location for XP clients

New Member
Posts: 4
Country: USA

Re: Need to know where email file extensions and location for XP clients

I found them:

c:/documents and settings/all users/shared documents/ACT/ACT for windows/email/12/ActEmailMessageStore.mdf

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Need to know where email file extensions and location for XP clients

Remember - DO NOT copy them without stopping the SQL service. Do so will usually damage them or, at least, the backup may not be usuable
New Member
Posts: 4
Country: USA

Re: Need to know where email file extensions and location for XP clients

Thanks. Can you tell me the exact name or typical name of the sql service.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Need to know where email file extensions and location for XP clients