Community
Showing results for 
Search instead for 
Do you mean 
Reply

Need purchased activation key for Pro v.22-2

Highlighted
New Member
Posts: 1
Country: USA

Need purchased activation key for Pro v.22-2

I have Act! Pro v. 22-2.

I have Windows 10 (set up to look like Windows 7).

I have been using Act! on the Cloud.  Today I downloaded my contacts to my computer.  But I cannot launch the remote .rdb file in Act! because it thinks I'm still running the trial.  I read in the knowledgebase article that I need the activation key I purchased. 

However, I cannot locate that key anywhere.  It is not in my welcome email.  How do I get it so I can use Act! remotely? 

And what steps do I take to register that key so I don't continue to have this problem?

Thank you.

Highlighted
Silver Contributor
Posts: 1,933
Country: United_Kingdom

Re: Need purchased activation key for Pro v.22-2

You need to contact Swiftpage for your key via Contact Us link or vendor who set you up on cloud.