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Need a predictive dialer for ACT

New Member
Posts: 1
Country: United_Kingdom

Need a predictive dialer for ACT

Hi 

 

I am really struggling to find a predictive dialer that will integrate with Sage ACT.

 

We require a predictive dialer which will automatically call all new leads back when a agent logs on and obviously connect the call to the agent if it is answered by a human.

 

Can ANYONE PLEASE HELP????

New Member
Posts: 2
Country: USA

Re: Need a predictive dialer for ACT

You can set up an AOD feed inside of ACT! and use Aspect UIP 6.6.  We have this fuctionality currently.