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******Need Help "Tweaking" ACT 2010 Prem*****

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Copper Elite Contributor
Posts: 148
Country: United States
Accepted Solution

******Need Help "Tweaking" ACT 2010 Prem*****

Hi. I have upgraded to ACT 2010 Prem from ACT 2009 Prem. I did a complete uninstall of 2009 and newly installed 2010. It seems that 2010 Prem is verrryyy slow on everything. Just to open the program takes about three minutes. Syncing the database take 45 minutes (network).

 

I remember Roy or someone else giving suggestions on how to increase the memory avialable to ACT or some other tweak through ACTDIAG at some point.

 

Does anyone have any suggestion on how to "Speed-Up" 2010 Prem? 2009 was nothing like this as far as performance. I have a "high performance" laptop with alot of memory and RAM. Thanks for your suggestions.


Accepted Solutions
Solution
Accepted by topic author briannydish
‎09-25-2015 03:20 AM
Copper Elite Contributor
Posts: 148
Country: United States

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

Roy,

 

    After doing everything that I could imagine,...I uninstalled ACT 2010, Network Sync, SQL,..ect...  I then re-installed everything and reconfigured the network. Much to my surprise,..it's working well. A sync that would take 45 minutes,..now takes 30 seconds. Everything is working perfectly.

 

   I feel like it's Christmas again. Thanks for all of your VERY helpful advice over the years. Thx.

 

                               Brian

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Copper Elite Contributor
Posts: 148
Country: United States

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

This is an example of how long it takes to do anything in ACT 2010 Prem. It only would take 3 minutes in ACT 2009 Prem.


[ Info | 2/21/2010 9:05:47 AM ]Message: Sync remote client created.
[ Info | 2/21/2010 9:06:44 AM ]Message: Checking if schema changes are available for sync.
[ Info | 2/21/2010 9:10:36 AM ]Message: Client establishing synchronization with server database: WEBSTER
[ Info | 2/21/2010 9:35:23 AM ]Message: Initial Handshake completed.
[ Info | 2/21/2010 9:35:29 AM ]Message: Checking if data changes are available for sync.
[ Info | 2/21/2010 9:36:21 AM ]Message: Client initialized database send session: 2
[ Info | 2/21/2010 9:37:31 AM ]Message: Client initialized.
[ Info | 2/21/2010 9:38:15 AM ]Message: Client schema synchronized.
[ Info | 2/21/2010 9:39:00 AM ]Message: Server initialized.
[ Info | 2/21/2010 9:39:06 AM ]Message: Server schema synchronized.
[ Info | 2/21/2010 9:39:34 AM ]Message: Files synchronized.
[ Info | 2/21/2010 9:42:13 AM ]Message: Content synchronized.
[ Info | 2/21/2010 9:43:09 AM ]Message: Exceptions synchronized.
[ Info | 2/21/2010 9:43:40 AM ]Message: Synchronization completion done.
[ Info | 2/21/2010 9:45:46 AM ]Message: Synchronization has completed.
[ Info | 2/21/2010 9:46:12 AM ]Message: Items sent:
Contact - Added 3, Updated 2
History - Added 2
Security - Added 6, Deleted 1, Updated 6
Sync - Added 5
System - Added 1, Updated 3
Total Records Synchronized - 29
Files - Attempted 0, Completed 0
Exceptions Occurred - 0

[ Info | 2/21/2010 9:46:22 AM ]Message: Items received:
Contact - Updated 1
History - Added 2
Security - Added 1, Updated 2
Sync - Added 1
Total Records Synchronized - 7
Files - Attempted 0, Completed 0
Exceptions Occurred - 0

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

Make sure you are updated to the latest build and hotfix.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Elite Contributor
Posts: 148
Country: United States

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

Thanks for the quick reply. I am updated and have installed the Hotfix #4.

 

Any ideas?

Copper Elite Contributor
Posts: 148
Country: United States

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

Roy,

 

    I am updated with all updats and Hotfixes. I am using a Dell Laptop :

Intel Pentium M Processor

1.99 GB Ram

80GB Hardrive *7200rpm

 

   Any ideas how I could speed this up? Every command I click takes 10-12 seconds to execute. All other programs on this computer are working well. The ACT 2010 Prem on my desktop is not having these issues. Thx.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

Max out your swap file settings and pay close attention to your antivirus autoscan.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Solution
Accepted by topic author briannydish
‎09-25-2015 03:20 AM
Copper Elite Contributor
Posts: 148
Country: United States

Re: ******Need Help "Tweaking" ACT 2010 Prem*****

Roy,

 

    After doing everything that I could imagine,...I uninstalled ACT 2010, Network Sync, SQL,..ect...  I then re-installed everything and reconfigured the network. Much to my surprise,..it's working well. A sync that would take 45 minutes,..now takes 30 seconds. Everything is working perfectly.

 

   I feel like it's Christmas again. Thanks for all of your VERY helpful advice over the years. Thx.

 

                               Brian