Navbar Options preferences lost

[ptrombetta]

The Navbar Option preferences are lost when closing Act! and relaunching, i.e., reverts to default (shows all buttons) in Act! Premium Version 21.0.295.0, Update 1.

Scenario: Launch Act!, Select Navbar > Navbar Options, uncheck/disable Navbar buttons not used, moving buttons to preferred positions, Click OK. Navbar now shows your preferred buttons in the preferred positions. Close Act! Relaunch Act! The Navbar options previous set in Navbar Option are lost and reverts back to showing all Navbar buttons. 

[Carl Mag]

Hello,

Resetting all of Act Preferences may help.

Prior to reset:
Back up database
Make note of user ID and Password
Know path to where Act! database is stored

Rebuilding the Preferences via Act! Diagnostics

1. Ensure Act! is closed
2. On your keyboard, press the Windows key + R to bring up the Run dialog
3. In the Run dialog, type actdiag, then press Enter
4. In the Act! Diagnostics utility, click Tools > Delete Preferences Files
5. When prompted whether you are sure you wish to continue, click Yes
6. Once the confirmation window appears, click OK

Full Article to review:

http://kb.act.com/app/answers/detail/a_id/14770/kw/reset%20preferances