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Navbar Icons have disappeared

New Member
Posts: 3
Country: USA

Navbar Icons have disappeared

This is my first time on the ACT! Community and hoping this is a good place for help.  The little icons on my navbar that indicate contacts, community, etc. have disappeared.  Does anyone know a fix for this?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Navbar Icons have disappeared

What Windows font size are you using? If not normal then try changing to normal and see if that helps.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: Navbar Icons have disappeared

It's not a font issue.  I have had this problem before and I remember it involved erasing a file that reset the preferences or something like that.  The little icons have been there for a year and all of a sudden, they disappear.  The words are there if I expand the side bar.  I can see 'Contacts', 'Groups' etc.  I just cannot see the little head icon or the calendar icon when the sidebar is contracted down.

Nickel Contributor
Posts: 249
Country: United_Kingdom

Re: Navbar Icons have disappeared

You can delete your preferences via ACTDIAG click on Tools -> Delete Preferences, you must have ACT! closed before doing this.
Sometimes you need to delete the preferences backup files as well. See info in the hyperlink below on rebuilding the ACT! preferences.
http://kb.swiftpage.com/app/answers/detail/a_id/14770/

New Member
Posts: 3
Country: USA

Re: Navbar Icons have disappeared

Thanks Chris.  That was EXACTLY the solution I was looking for!