Community
Showing results for 
Search instead for 
Do you mean 
Reply

Nasty Opportunity error destroys ability to create any new opportunities. ACT V18.2 (Maybe other versions.)

Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Nasty Opportunity error destroys ability to create any new opportunities. ACT V18.2 (Maybe other versions.)

DO NOT TRY TO REPLICATE ON A WORKING ACTIVE DATABASE

 

In define fields go to opportunities and enable create history in the 3 currency fields.

 

Now try to create a new opportunity - It will fail.

 

Now go back and un-tick the 3 create history options.

 

Now try to create a new opportunity - it will fail.

 

The opportunity area of the database is now disabled from creating opportunities and none of the repair options correct it.

 

I came across the error while testing for another user in the forum for a different problem and although this sequence is not a common one, as it  destroys the ability of the database to create new opportunities I would class it as critical as it is non recoverable.

 

At a minimum can it be fixed in V19 even if it is only disabling the ability to create history for these 3 fields. 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Nasty Opportunity error destroys ability to create any new opportunities. ACT V18.2 (Maybe other versions.)

Thanks for reporting this issue ch1p. I have tested and reproduced the issue.

I have submitted both this issue, and the issue that enabling history generation for these locked currency fields does not in fact generate a history when they are updated.

I will update this thread when I have more information.
Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Re: Nasty Opportunity error destroys ability to create any new opportunities. ACT V18.2 (Maybe other versions.)

Thanks Gary

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Nasty Opportunity error destroys ability to create any new opportunities. ACT V18.2 (Maybe other versions.)

Hi ch1p,

These issues have been now been logged:

Opportunity currency fields do not generate history - Defect D-05190
Permanently unable to save new opportunities after enabling history generation on locked currency fields - Defect D-05191