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.NET Crashing ACT? Solution?

New Member
Posts: 1
Country: USA

.NET Crashing ACT? Solution?

[ Edited ]
My client reported the following error today when attempting and failing o log into ACT premium 2007:
 
Code:
EventType : clr20r3     P1 : actsage.exe     P2 : 9.1.162.0     
P3 : 460aa3a5—xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

P4 : mscorlib     P5 : 2.0.0.0     P6 : 471ebc5b     P7 : 102     P8 : 33     

P9 : system.typeloadexception 


 

I had them do a system restore on one of the workstations to Wednesday, thinking MS mainteanance that was automatically downloaded and installed Thursday might be the culprit since "mscorlib", probably a .NET routine, is biting the dust.  After the restore/rollback, the user rebooted, and is not getting a different error about ACT and Outlook integration having a problem and preventing logiin.  Your thoughts and/or experience?  Thank you for any help!  -Craig

{edited to format code}



Message Edited by tashina on 04-11-2008 07:40 PM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: .NET Crashing ACT? Solution?

What version of ACT! (the full build from Help | About)?

Does this only happen for one user or all users?

Does this happen on ther server?

Does this happen if you open the demo database?

Platinum Elite Contributor
Posts: 14,384
Country: Australia