02-27-2008 05:34 PM - edited 02-27-2008 06:22 PM
02-28-2008 05:14 PM
If it's #1, sometimes you can sync multiple times, even though it times out, the sync does get further along and might finish the next time. But that's a might. If you bring the machine in to your home and use an ethernet cable to connect the machine you can transfer a lot more data than over a VPN.
If it's #2, it's a little more hairy. If there's very little new data on this remote, recreating might be the simplest.
Could it simply be this user has a bad internet connection? I have a customer who lives on a ranch in the country. In his case, the remote synch software can be amazing, but if he can't transfer info, not much can be done.
02-28-2008 05:33 PM
03-02-2008 07:17 PM