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My contact screen is not showing all of the fields

New Member
Posts: 1
Country: USA

My contact screen is not showing all of the fields

[ Edited ]

 

Hello.

 

Since yesterday, I can't see half of my fields from my contact screen under Detail View.  Originally I had 3 sections now I only have 2 sections.  I lost the information we had under "status".  I tried changin the layout from 1024x768 to 800x600 and still no change.

 

pls. advice

yaritza

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: My contact screen is not showing all of the fields

Hello Yaritza,

Welcome to the Sage ACT! Online Community!

 

Can you provide some additional details to your issue:

- What version of ACT! are you running?

- The 'sections', are you referring to the tabs across the bottom of the Detail view?

- Are the tabs visible, but fields are missing from the top portion of the screen?

Greg Martin
Sage
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: My contact screen is not showing all of the fields

Yantza,
If you switch to another layout, so all the fields in that layout display? Have you made any changes to video settings (DPI)? DPI set above 96 (normal) can cause issues with ACT! layouts.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.