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Multpile History Items for same email end. ACT! for Web

Copper Contributor
Posts: 15
Country: United_Kingdom

Multpile History Items for same email end. ACT! for Web

A weird one - when sending email through ACT! for Web 2012 and Outlook 2010 multiple history items appear in the contact record. Only one instance of the message is in sent items of Outlook!!!!!

Any ideas anyone?

New Member
Posts: 4
Country: Australia

Re: Multpile History Items for same email end. ACT! for Web

Not sure if u have finally got this working but considering the anxiety it caused me I thought I would respond. My issue was solved with KB 19707.

Copper Contributor
Posts: 15
Country: United_Kingdom

Re: Multpile History Items for same email end. ACT! for Web

Thanks - I will take a look