Community
Showing results for 
Search instead for 
Do you mean 
Reply

More Options on the New History Tab

New Member
Posts: 2
Country: USA

More Options on the New History Tab

I use the New History tab almost every time I make a phone call or write an email.  I would like more options and the ability to customize the drop down

 

Type: The standard choices are as follows

Appointment

Call 

(Added Text) many times we text instead of calling or emailing

Meeting

To-do

Personal Activity

Vacation

 

Result: The standard choice are as follows

If Type call is chosen the result is call attempted, call completed , left message, call received, Please add Voicemail as an additional option to message left and voicemail for call received, because often people leave a voicemail.  Also add Text Message

 

"Other" in the Type drop down  is okay but you should have sent of received an email as a primary choice, not as a secondary choice that you drill down to.

 

 Date:     Time:       Duration: 

 

 For duration please save me a lot of time to be able either have 1 minute as a standard choice, for example to leave a voicemail is 1 minute or less.  Or allow me to customize the duration for the task.  I don't want to waste time clicking into the duration and backspacing to delete the time and the reenter 1 minute.  I make gazillions of call, saving 30 seconds to record each call activity x gazillions of calls equals tons of time I could save.