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Missing the tabs in the Contact Detail View

New Member
Posts: 2
Country: USA

Missing the tabs in the Contact Detail View

One of my sales guy's had his computer crash. I reinstalled ACT! Premium 2011 on it and all of his contacts show up but the bottom portion of the Contact Detail View, the area with all the tabs, is missing. So he's missing notes, activities, etc. How can I enable that without having to uninstall and reinstall ACT? Thanks!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Missing the tabs in the Contact Detail View

Hello Tab2079,

Welcome to the Sage ACT! Online Community!

 

You may be able to resolve this by hovering the mouse at the bottom of the screen to get the double arrow icon, then left click and drag the tabs up. 

 

Here is an article with more information on this issue: KB Article 14495

Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: Missing the tabs in the Contact Detail View

Greg~

 

Thank you!! The double arrow worked!

New Member
Posts: 2
Country: USA

Re: Missing the tabs in the Contact Detail View

I am having this same issue but I cannot access that Knowledge Base article. What is the new article #?