10-26-2018 11:12 AM
I have a client using v20 with 20 users and they are telling me that they are missing some records. I am not seeing them but I think they might have accidentally been marketed private and still in the database. Is there anyway to check without logging in as each user?
10-28-2018 09:18 PM
The only information the Administrator does not have direct access to is the private data of other users. but... Administrators do have the ability to change the passwords of other users.
Then through Act! it is not possible, only the owner of the record can see the contacts marked as private.
10-30-2018 07:37 AM
To see if this is the problem run the Table Record Count report for the database in ACTDIAG
Section 18 covers reports
As far as I am aware there is no tool to see Private Records apart from using the users log-on without getting into the SQL tables.