06-22-2017 10:28 PM - edited 06-22-2017 11:51 PM
Suddenly clicking the email address in Contact database v18 I get error. and ACT shut down.
Outlook 2016 working outside ACT normally.
Checking Email Preferences, and I don't see anymore Outlook, in the Email Setup Wizard ........so ..
How to repair : I tried Restore As from previous Backup. .. but same problem ACT working OK, Outlook working oK but OUTIDE ACTv18 (Win10) local.
Tried Check/Repair . . no result..
Tried Act.Outlook.Repair (exe/application) ... no result
IS THIS DUE TO RECENT WIN10 or Office2016 (silent) update, deleting the link between ACT and Outlook 2016 ??
How to repair ?
MEANTIME FOUND SOLUTION: Reinstalled Office 2016, see again Outlook in Email Wizard Setup and everything working again. BUT
now BLOCKING in Outlook/Office/Win10 any future Microsoft updates..!
06-23-2017 02:24 AM
Yes, unfortunately there's been some issues integrating Act! with the latest build of Microsoft Office (16.0.8201.xxx) - and we're currently recommending reverting your Office 2016 to a known working build (16.0.4229.xxxx).
You can check your build number in Outlook by going to File > Office Account > About Outlook...
If you're already on this build or lower, we recommend temporarily disabling updates to ensure that the affected update isn't applied.
If you are already on one of the affected versions, you can follow the steps in the following KnowledgeBase article to roll back.