07-09-2008 06:06 AM
07-09-2008 05:35 PM
If you configure ACT to use Outlook as your primary email program, then emails you attach to a contact record will NOT include the attachment.
You may have previously configured ACT 2007 to use the ACT Email client instead, which certainly does provide the capability to include email attachments in a contact's record. As you might guess, this is equally true to ACT2008.
If you wish to continue to have this feature, you'll have to use the ACT Email client.
07-09-2008 11:58 PM
Are you manually attaching or auto attaching sent emails?
Have a look at this ACT! Knowledge Base article - http://tinyurl.com/67z6ys