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Missing Documents in ACT 2006 Premium 4 Workgroups

New Member
Posts: 1
Country: USA

Missing Documents in ACT 2006 Premium 4 Workgroups

We are missing some documents that we know were attached to contacts. One thing I noticed is that there are 3 "Supplemental File Locations" on the server, all with the same number of files. (3000-4000 files)
 
Any suggestions?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Missing Documents in ACT 2006 Premium 4 Workgroups

In ACT! - Help | about | Database Information - you can find the location of the Database Supplemental Files folder
 
In ACTDIAG - you can use Database Reports | Missing Attachments - to list the file find them and move them to the above supplemental files attachments folder.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Missing Documents in ACT 2006 Premium 4 Workgroups