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Missing Contacts After Conversion

Tuned Listener
Posts: 16
Country: USA

Missing Contacts After Conversion

Recently my company converted from ACT 6 to ACT 10.  After the conversion was completed we noticed that we were missing about 700 contacts from our old database (14,000 vs. 13,300).  We fully converted the old database, so I'm not sure why any would be missing.  Does anyone have any thoughts as to why this occurred? 


Thanks for the help

Posts: 4,395
Country: USA

Re: Missing Contacts After Conversion



You'll defiantly have to run the conversion again.  Run database maintenance on the ACT! 6.0 database first then reconvert the database.


How to Perform Database Maintenance on an ACT! Database