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Mini Calender formatting gone ..

Tuned Listener
Posts: 68
Country: United_Kingdom

Mini Calender formatting gone ..

[ Edited ]

Mini Calender has lost its shape and now only displays half a week. 

 

So starting click task list, chose a task and click Edit, that gives me an opportunity to change the start date, when I click that I get a new window with a mini calender in it. 

 

It is the mini calender whose formatting has changed, now I only see half the week and have to manually increase the window size each time I want to use it. 

 

Act! Premium (Web) Version: 20.1.120.0, Update 7

Windows 10 - Chrome

 

I only went on holiday for a week and on my return all sorts of things have been changed - GRRR 

 

Anyone who knows how to fix this your assistance would be much appreciated.

Nickel Elite Contributor
Posts: 619
Country: USA

Re: Mini Calender formatting gone ..

[ Edited ]

I am not the most expert, but it seems that it is something that can not be configured locally, since the MiniCalPopup.ASPX file is in the WEB server (In your case, in the Act! Premium Cloud service)

 

If the appearance of ScheduleDialogOwnerEdit.aspx file  is correct, then I do not see why it can not be correct also in MiniCalPopup.aspx file

 

My suggestion is that you communicate directly with the support team:  (Have your account number on hand)

 

Support Email: support@act.com

 

Sales and Support phone: 866-873-2006

 

Support operation hours:
Monday to Friday: 8:30am to 8:30pm (Miami Time)

 

International contact number: United Kingdom: 0845 268 0220

 

 

......If this answered your question, please click on ACCEPT AS SOLUTION - Best regards and Good luck

 

 

 

FIRMA.png

 

Tuned Listener
Posts: 68
Country: United_Kingdom

Re: Mini Calender formatting gone ..

I have sent an email to support. 

 

Hopefully they will have a solution. 

 

Thank you for your suggestion.

 

Mark

Tuned Listener
Posts: 68
Country: United_Kingdom

Re: Mini Calender formatting gone ..

Still no joy. 

 

The tech team said it had been reported and would be fixed as a patch which would be made available. 

 

Haven't seen any more about it. 

 

It irritates because it if something I often use to reschedule activities. 

Nickel Super Contributor
Posts: 831
Country: USA

Re: Mini Calender formatting gone ..

I just looked over your issue and was able to replicate it. What I can tell you is that we've made no change to how that box is displayed.

Chrome just did a massive update to the UI and some back-end items. There are similar defects on the Chrome side that may be the issue. If we do find that the Chrome update was the cause, we'll properly weigh the time expected for a fix vs. what we can do to work around the issue. Considering that we haven't changed anything on our side in the past week, I can't say for sure that we're involved with the issue at all.

I have spoken with QA and they're investigating this currently.

Billy Clark
E: Billy.Clark@kqc.ca
P: 800-857-0558 x334
Act! Certified Consultant
MaaS Certified Consultant
World’s #1 Act! Reseller!
Keystroke
Tuned Listener
Posts: 68
Country: United_Kingdom

Re: Mini Calender formatting gone ..

Hi Billy, 

 

Thanks for looking at it, I forget the date of my first post on this thread about it but it was some time back. 

 

I just tried to login using Edge and the same url as I use for chrome, so I could see if the issue was the same in Edge, but it would not let me log in. 

 

Mark_A

Nickel Elite Contributor
Posts: 585
Country: Germany

Re: Mini Calender formatting gone ..

EDGE ist not a supported browser...

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
New Member
Posts: 1
Country: Canada

Re: Mini Calender formatting gone ..

Same issue in Internet explorer 11

 

FL

Tuned Listener
Posts: 68
Country: United_Kingdom

Re: Mini Calender formatting gone ..

For some reason I can't log in using MSIE11 .. 

Tuned Listener
Posts: 68
Country: United_Kingdom

Re: Mini Calender formatting gone ..

Had an update to Act Friday. 

 

I was hoping it would include a fix for this issue. 

 

Sadly it didn't.