03-25-2013 10:06 AM
03-25-2013 12:27 PM
In my opinion ... If I want to grow more after ACT! - I would look SalesLogix ... Quality is my first goal.
If you need more performance (Contacts quantity and Database size) then consider SQL Server 2008 R2 Standard on your server.
03-25-2013 06:05 PM
03-26-2013 05:52 AM
They have used act for years. The speed is aweful, there is about 30K in contacts, we are running an old server (im sure that doesnt help) we are iminently upgrading to a new one . We want remote support and out of the box that isnt easy to setup. I have seen the growing popularity of Microsoft CRM and wondered about it. Its hosted everywhere so I was curious.
03-26-2013 09:37 AM - edited 03-26-2013 09:40 AM
Often ACT! will be blamed for lack of responsiveness because either the equipment or the network or both are in a poor state or overloaded. ACT! as the customer list, is relied on to work efficiently and any pent up frustration of a poor operating environment can be taken out on ACT!. With the surge in cloud computing, the response is to look to the next online option that attracts attention, not having to address the underlying problem and expense of replacing a server, for instance.
Online is certainly an option and there are ACT! consultants that can help with hosting services. However the first step is to identify the business needs, the pain points and then the choice of online vs. on premise hosting or improving the aging equipment becomes clear. At least talking to an ACT! consultant is the first step.
For a list of consultants in USA refer: http://na.sage.com/Sage-ACT/Partners/certified-consultants