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Message act 2013 not compatible with this operating system

Tuned Listener
Posts: 42
Country: USA

Message act 2013 not compatible with this operating system

I am receiving this error when installing on my 64 bit version of windows 7 home premium, but I don't know why when I  have act 2011 already on the system.  Does anyone have any ideas? I looked in the knowledge base,but the references seem to have to do with other operating systems or older versions of act.

Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Message act 2013 not compatible with this operating system

At what point do you get that error?
Are you installing Pro, Premium or Premium (web)?
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Message act 2013 not compatible with this operating system

[ Edited ]

Hello downtick,
You will get this message if you are attempting to install ACT! Premium Web on a Home version operating system. Home versions do not have a supported version of IIS. To install the web version you would need a Pro or higher version of the operating system. Otherwise you would just need to install the Premium (non-web) version of ACT!.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.