05-04-2011 09:14 AM
I have set up ACT so that when I write an email in Outlook the email is recorded in my ACT history for that contact. Currently, all emails that are sent to a specific client get recorded in the history.
Is there a way to control which emails get posted to the history in ACT as apposed to all emails?
Preferrably, I would like the emails not to record in the History and then be able to Quick Attach any emails that I want to go to the history.
The other option I thought of is to disable the automatic History and then copy and paste emails into ACT as I see necessary.
05-05-2011 09:24 AM