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Major problem when trying to backup and restore database.

New Member
Posts: 1
Country: United States

Major problem when trying to backup and restore database.

I can backup sucessfully, however when trying to restore there is an error message that reads:

 

"The file you are attempting to restore does not contain an ACT! Backup."

 

I have followed the procedures from knowledgebase, but the computer we are transfering to will not read the zip correctly. Any help appreciated.

Copper Elite Contributor
Posts: 127
Country: Australia

Re: Major problem when trying to backup and restore database.

What steps do you use to restore the file? 

 

Are you able to open the zip file created with a utility that can read zip files? (In case the backup feature is corrupt).

 

 

Regards
Neil Gilford
ACT! Certified Consultant
Gilford Computer Solutions
neil@gilford.com.au